Frequently Asked Questions

Agent Farm is a cutting-edge AI company that specializes in creating custom AI agents tailored to meet the specific needs of businesses. We help companies plant and grow their own AI-driven business agents that can serve various purposes, from customer support to content creation. Agent Farm is owned by Huttan Holding LLC, a cybersecurity company founded in 2015, bringing extensive security expertise to our AI solutions.

Agent Farm was founded by Ray Hutchins (Managing Partner) and Mitch Tanenbaum (CISO), both with extensive backgrounds in risk management, cybersecurity, and privacy. They are joined by Andrews Tallon, who brings youthful energy, IT education, and hands-on cybersecurity experience to the team.

• Security-First Approach: We come from a cybersecurity background and adhere to NIST best practices
• Proven Track Record: We build and maintain for you what we've successfully implemented for ourselves
• End-to-End Solutions: We handle everything from development to hosting and maintenance
• Flexible Service Levels: We offer three different service levels to match your company's technical capabilities
• Customizable Solutions: Every AI agent is tailored to your specific business needs and brand identity

Agent Farm provides several core services:

• Custom AI Chatbots: Intelligent, 24/7 customer support agents trained on your data
• AI-Generated Podcasts: Transform written content into engaging audio experiences
• AI Video Creation: Professional videos and animations with minimal effort
• Agentic Projects and Processes: Automated content creation workflows
• Turnkey AI Program: Comprehensive AI integration solution
• ExpertiseVault: AI-powered knowledge capture and preservation system

• Level 1 - Comprehensive End-to-End Solution: Perfect for companies new to AI with no in-house expertise. We handle everything.
• Level 2 - Collaborative Approach: Great for companies with some technical capabilities. We set up and hand over operations with ongoing support.
• Level 3 - Flexible Support: Ideal for companies with established AI capabilities who need optimization and technical team support.

The Turnkey AI Program is a fully integrated solution designed to help businesses harness AI with ease. It provides expert guidance, cutting-edge tools, and ongoing support to maximize AI impact across various business functions while reducing costs and risks associated with AI adoption.

Agentic AI is our advanced, customizable AI solution that creates intelligent, autonomous agents capable of human-like decision-making, workflow automation, and operational efficiency enhancement. These agents can be fine-tuned for specific business functions and integrate seamlessly with existing systems.

Our AI agents can be applied across numerous business functions:

Yes! Our AI agents excel at content creation:

• Podcast Generation: Convert written content into professional audio
• Video Creation: Generate professional videos and animations
• Blog Posts and Articles: Create engaging written content
• Social Media Content: Develop platform-specific posts
• Marketing Copy: Generate compelling promotional materials
• Document Summarization: Condense lengthy reports and documents

Our AI agents follow a comprehensive workflow:

1. Data Collection: Gather raw data from various sources
2. Data Preprocessing: Clean and prepare data for training
3. Model Training: Train the AI model using processed data
4. Model Evaluation: Evaluate performance and accuracy
5. Deployment: Deploy the trained model into production
6. Monitoring:Monitoring: Continuously monitor and maintain the deployed model

We currently use the enterprise version of OpenAI GPT 4.0 as our primary LLM. This choice was made after careful evaluation of security protocols, data protection policies, and performance capabilities. OpenAI's enterprise agreement ensures we own our data, they don't use it for training, and they don't retain data beyond 30 days.

Security is our top priority. Our multi-layered security strategy includes:

• NIST Best Practices: We adhere to National Institute of Standards and Technology guidelines
• Government-Grade Security: Our protocols meet stringent government requirements for defense industrial base clients
• Data Encryption: All data is encrypted in transit and at rest
• Access Controls: Strict authentication and authorization measures
• Continuous Monitoring: 24/7 security monitoring and threat detection
• Regular Audits: Ongoing security assessments and compliance checks

We recommend that clients NOT provide sensitive company data to the LLMs, especially when starting out. While our enterprise agreement provides data protection assurances, we believe it's unnecessary for most use cases. For clients requiring sensitive data integration, we can engineer more secure, tailored environments.

Our 6-step client engagement process:

1. Get Familiarized: Understand goals, collect information about use cases and available data, set expectations
2. Sign Agreements: Execute necessary contracts, assign personnel, establish timelines and milestones
3. Process Data and Begin Development: Build custom AI inference prompts, develop your agent, host on secured servers
4. Testing and Delivery: Collaborative testing against requirements, integration into your web pages
5. Onboarding and Training: Train your team on monitoring, enhancement, and client portal usage
6. Monitoring and Support: Ongoing technical maintenance and performance optimization

Implementation timelines vary based on complexity and requirements. During the initial consultation, we establish specific timelines and milestones based on your use case, data availability, and desired features.

Your company's role includes:

1. Providing company information and knowledge base
2. Collaborating on business goal alignment and brand identity
3. Supplying avatar images and voice preferences
4. Participating in testing and feedback phases
5. Working with us to continuously improve agent capabilities

We offer custom pricing based on your specific needs and requirements. Our solutions are designed to be cost-effective and deliver high ROI. For detailed pricing information, please contact our team for a personalized consultation and quote.

Yes! We offer referral partner programs where you can:

• Deliver AI solutions under your brand or ours
• Choose whether we work behind the scenes or directly with clients
• Earn generous commissions by introducing clients to Agent Farm
• Leverage our expertise to grow your business and reputation

Absolutely. We empower agencies to deliver powerful AI solutions for their clients under their own brand. We can work behind the scenes while you maintain client relationships and build your reputation.

Our data privacy policies comply with international regulations including:

• GDPR (General Data Protection Regulation)
• CCPA (California Consumer Privacy Act)
• We never sell or share personal data
• All data is handled with utmost care and confidentiality
• We provide comprehensive education on data security best practices

• You own your data at all times
• We don't use your data for training other models
• Data is not retained beyond necessary operational periods
• We implement robust backup and recovery procedures
• Disaster recovery plans ensure data availability during disruptions

Yes, our security protocols are designed to meet stringent government requirements. We work with defense industrial base clients and adhere to NIST best practices, ensuring our solutions meet the highest security standards.

We provide comprehensive ongoing support including:

• Technical maintenance and performance monitoring
• Business agent behavior and response monitoring
• Capability enhancement and optimization
• Client portal training and support
• Additional use case implementation as your business grows

Absolutely! Our AI agents are designed to grow with your business. You can:

• Add new use cases and functionalities
• Provide additional data to improve capabilities
• Expand to new business functions
• Scale up as your needs evolve

Yes, we provide comprehensive training on:

• Monitoring agent interactions
• Enhancing AI prompts and responses
• Using the client portal effectively
• Understanding AI capabilities and limitations
• Best practices for data security and AI governance

Yes, we offer extensive AI education including:

• AI Readiness Assessment: Evaluate your organization's AI preparedness
• AI Tips and Best Practices: Comprehensive guides on AI implementation
• AI Glossary: Essential terms and concepts for understanding AI
• Prompt Engineering Training: How to write effective AI prompts
• AI Policy Development: Help creating internal AI governance policies

Our AI Readiness and Opportunity Audit evaluates how prepared your organization is to leverage AI agents effectively. This assessment helps identify strengths, opportunities, and areas for growth while aligning AI with your business strategy.

Yes, we help companies develop comprehensive AI policies covering:

• Ethical and transparent AI use
• Data privacy and security maintenance
• Regular audits for accuracy, bias, and fairness
• Staff training on AI capabilities and limitations
• Clear accountability and governance structures

1. Contact Us: Reach out through our website or contact form
2. Initial Consultation: We'll discuss your needs, provide a demo, and tailor a solution for you.
3. Implementation: Our team will deploy and integrate your AI agent.
4. Launch & Support: Go live with ongoing support and optimization.

Consider preparing:

• Your primary use case for AI implementation
• Available data and information sources
• Current technical capabilities and resources
• Business goals and success metrics
• Budget considerations and timeline expectations
• Any specific security or compliance requirements

Yes! Explore our website to see:

• Sample AI-generated podcasts, videos, and workflows demonstrating our content creation capabilities
• Use case examples
• Technical demonstrations of our AI agents in action
• Resources and educational content we've created